Snowflake Devs Privacy and Cookie Policy

Effective Date: June 8, 2026

Snowflake Devs — Privacy Policy & Cookie Policy

Website: https://hi-snowflakedevs.click/ Effective date: October 13, 2026 Last updated: October 13, 2026Snowflake Devs respects your privacy and is committed to protecting personal data. This Privacy Policy and Cookie Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, contact us, purchase digital products, request a quote, or use our digital services.This policy is intended to explain our practices under the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable Romanian data-protection legislation, the applicable EU ePrivacy framework, and other applicable laws.This document covers our main website, website-template store, contact forms, and agency services, including website design and development, WordPress and Elementor services, SEO, website performance optimization, Shopify and e-commerce development, graphic design, digital assets, marketing funnels, lead generation, automation, email configuration, CRM integrations, tracking integrations, payment integrations, and reporting.The services and technologies actually enabled on the website determine which provisions apply.

1. Who We Are

Brand name: Snowflake Devs Website: https://hi-snowflakedevs.click/ Privacy contact: ideas@hi-snowflakedevs.click Business correspondence address: 86 Sergent Ilie Petre, Romania, 077040For the purposes of applicable data-protection law, the controller is the person or legal entity that determines why and how personal data is processed through the website and its services.The full legal name and legal status of the responsible operator must be supplied wherever required by law. Snowflake Devs is the operating brand used throughout this policy.For privacy questions, data-protection requests, or concerns about cookies, contact us using the email address above.

2. Scope of This Policy

This policy applies when you:

Visit or browse our website.
Submit a contact form or request a quote.
Request information about our services.
Purchase or download website templates or other digital products.
Communicate with us by email or through website forms.
Become a client or engage us to provide digital services.
Interact with our embedded content, analytics tools, or other third-party integrations.
Visit pages operated as part of our website-template store or related digital services.

Third-party services may have their own privacy policies and terms. Where another organisation independently determines how it processes personal data, its privacy policy may also apply.

3. Personal Data We May Collect

We collect personal data that is relevant and necessary for the purposes described in this policy.

3.1 Information you provide

Depending on the form, service or transaction, we may collect:

Name and surname.
Email address and, where requested, telephone number.
Business or organisation name.
Website URL and relevant business details.
Project requirements, budget range, preferred services and deadlines.
Messages, questions, feedback and files you voluntarily submit.
Information needed to prepare proposals, quotations, contracts and invoices.
Customer support correspondence and project-related communications.
Information associated with purchases, order fulfilment, refunds and customer records, where applicable.

Please do not submit sensitive personal information unless it is genuinely necessary and we have a lawful basis to process it.

3.2 Technical and usage information

When you access the website, our hosting infrastructure, security systems or enabled third-party tools may process technical information such as:

IP address.
Browser type and version.
Operating system and device information.
Requested pages and resources.
Date and time of requests.
Referring URLs, where available.
Error logs, security events and diagnostic information.
Website performance and interaction data, where analytics is enabled and lawfully configured.

Some technical information may constitute personal data under the GDPR, including IP addresses and online identifiers.We do not assume that all technical information is anonymous merely because it is collected automatically.

3.3 Cookies and similar technologies

Depending on your consent choices and the technologies enabled, the website may use cookies, local storage, pixels, tags, scripts or similar technologies.These may support essential website functions, remember preferences, measure website performance, understand visitor activity or support advertising and conversion measurement.The categories and purposes actually used must be reflected in the cookie-consent interface and the cookie inventory described in Section 14.

3.4 Information received from third parties

Where applicable, we may receive limited information from service providers, payment processors, advertising platforms, analytics services, CRM systems or other organisations involved in a requested service.We may also receive information you have made publicly available, such as business contact details, when this is necessary and lawful for a legitimate business purpose.We do not treat publicly accessible information as automatically exempt from data-protection law.

4. Why We Process Personal Data and Our Legal Bases

We process personal data only where a lawful basis applies.

4.1 Responding to enquiries and providing services

Purpose: To respond to contact forms, assess project requests, prepare proposals, communicate with prospective clients, and deliver contracted services.Legal basis: Steps taken at your request before entering into a contract, performance of a contract, or legitimate interests in managing genuine business enquiries, depending on the circumstances.

4.2 Customer administration and transactions

Purpose: To manage orders, deliver digital products, maintain client records, issue invoices, process refunds and maintain business accounts.Legal basis: Contractual necessity and compliance with legal obligations. Where relevant, legitimate interests may apply to appropriate customer-service and administrative activities.

4.3 Website security and technical operation

Purpose: To operate the website, troubleshoot errors, protect systems, detect suspicious activity, prevent abuse and maintain service availability.Legal basis: Legitimate interests in securing and maintaining our services, compliance with applicable legal obligations, or another appropriate legal basis depending on the processing.

4.4 Analytics and performance measurement

Purpose: Where analytics tools are enabled, to understand website traffic, identify technical problems, evaluate performance and improve our website and services.Legal basis: Consent where required by applicable cookie and electronic-communications rules and, where applicable, the GDPR. Other processing may rely on a separately assessed lawful basis where legally permitted.We do not claim that analytics data is anonymous unless the relevant configuration and processing genuinely support that conclusion.

4.5 Advertising and conversion measurement

Purpose: If advertising pixels, remarketing tools or conversion-tracking technologies are enabled, to measure advertising performance, attribute conversions or deliver relevant advertising.Legal basis: Prior consent where required for storing or accessing information on your device and an appropriate GDPR legal basis for associated personal-data processing.Refusing optional advertising technologies must not prevent you from accessing unrelated core website content.

4.6 Marketing communications

Purpose: To send newsletters, promotional communications, service updates or other marketing messages where applicable.Legal basis: Consent or another specifically applicable legal basis permitted by law. Electronic direct marketing must comply with the applicable Romanian and EU electronic-communications rules.You may withdraw marketing consent or unsubscribe at any time. Where the law requires prior consent, we will not send marketing communications before obtaining it.

4.7 Legal and regulatory compliance

Purpose: To maintain required accounting records, respond to lawful requests, establish or defend legal claims, and fulfil other applicable legal obligations.Legal basis: Compliance with a legal obligation, legitimate interests where appropriate, or the establishment, exercise or defence of legal claims as permitted by law.

5. Whether Providing Information Is Mandatory

Providing personal data is generally voluntary unless the information is necessary to respond to a request, perform a contract, complete a transaction or meet a legal requirement.If you do not provide information that is necessary for a requested service, we may be unable to respond fully, prepare a proposal, fulfil an order or provide that service.Where information is required by law or contract, we will explain this where appropriate.

6. How We Use Personal Data

We may use personal data to:

Respond to enquiries and provide customer support.
Prepare proposals, quotations and project specifications.
Deliver website development, design, SEO and related services.
Provide access to purchased digital products and template downloads.
Maintain customer, project, order and accounting records.
Operate and secure the website.
Investigate technical problems and prevent fraud or abuse.
Measure website performance where permitted.
Manage integrations requested for a project.
Send communications that you have requested or are legally permitted to receive.
Exercise or defend legal rights.

We do not use personal data for purposes incompatible with the purposes for which it was collected unless a lawful basis permits the further processing.

7. Who May Receive Personal Data

We do not sell personal data to data brokers.We may disclose or make personal data available to the following categories of recipients when necessary and lawful:

7.1 Hosting and technical infrastructure providers

Website hosting, server administration, security, backups, diagnostic tools and infrastructure providers may process technical information and website data to operate and protect the website.

7.2 Website forms and communication providers

Where enabled, form-processing, email delivery, spam protection and customer-support services may receive information submitted through our website.

7.3 Analytics and website-performance providers

Where configured and lawfully enabled, analytics and performance services may process usage information, online identifiers and related technical data.

7.4 Advertising and social-media providers

Where enabled, advertising platforms, tracking pixels, social-media integrations and conversion-measurement services may receive certain information about interactions with our website, subject to applicable consent requirements and the relevant provider’s configuration.

7.5 CRM, automation and project-management providers

When necessary to manage enquiries, projects, customer communications or requested integrations, relevant information may be processed by CRM systems, workflow automation tools, spreadsheets or project-management services.

7.6 Payment and transaction providers

If you purchase a product or service, the relevant payment provider may process payment information, transaction identifiers and related fraud-prevention data.Payment details are handled according to the payment provider’s own processing arrangements. We do not claim to store full payment-card details ourselves.

7.7 Professional advisers and public authorities

We may disclose relevant information to accountants, legal advisers, insurers, courts, regulators or public authorities where necessary and legally justified.

7.8 Other recipients

Information may be disclosed in connection with a business transfer, restructuring or similar transaction where permitted by law and subject to applicable safeguards.Where a third party processes personal data on our behalf, we will seek to establish the contractual and technical protections required by applicable law. Where a third party independently determines its processing purposes, it may act as a separate controller.

8. International Data Transfers

Some service providers may process personal data outside Romania or the European Economic Area (EEA).Where personal data is transferred to a country outside the EEA, we will apply the transfer requirements that are relevant under the GDPR.Depending on the circumstances, these may include:

A European Commission adequacy decision.
Standard Contractual Clauses approved by the European Commission.
Additional safeguards and assessments where required.
Another lawful transfer mechanism available under applicable law.

Information about relevant transfers and safeguards may be requested through our privacy contact.We do not claim that every provider operates exclusively within the EEA.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal obligations.Retention periods depend on the type of data and the context.

General enquiries: For the period necessary to respond and manage follow-up, and any additional period justified by a continuing business relationship or legal claim.
Client and project records: For the duration of the engagement and an appropriate period afterwards for support, dispute resolution and legal claims.
Orders, invoices and accounting records: For the periods required by applicable Romanian accounting and tax legislation.
Technical and security logs: For the period reasonably necessary for security, troubleshooting, investigation and operational requirements.
Marketing records: Until consent is withdrawn or the applicable legal basis ends, subject to retaining limited suppression records where necessary to honour an opt-out.
Cookie and consent records: For the period necessary to maintain evidence of consent and respect user choices, taking account of applicable requirements.
Analytics records: According to the configuration and retention settings of the relevant service, where enabled.

When personal data is no longer needed, we will delete it, anonymise it where appropriate, or securely restrict access where retention remains legally necessary.We do not promise a fixed retention period for every data category unless that period has been established for the relevant system.

10. How We Protect Personal Data

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.Depending on the system and the data involved, measures may include:

Access restrictions and authentication.
Website and server security measures.
Software updates and vulnerability management.
Secure configuration of forms and integrations.
Appropriate backups and recovery procedures.
Data minimisation and access controls.
Review of third-party services and permissions.

No method of transmitting or storing information over the internet is completely secure. We therefore cannot guarantee absolute security.If a personal-data breach occurs, we will assess our legal obligations and notify the relevant supervisory authority and affected individuals where required by law.

11. Your Rights Under the GDPR

Subject to the applicable legal conditions and exceptions, you may have the following rights:Right of access: Request confirmation of whether we process your personal data and obtain access to it.Right to rectification: Request correction of inaccurate or incomplete personal data.Right to erasure: Request deletion of your personal data where the legal conditions are met.Right to restriction: Request restriction of processing in the circumstances specified by law.Right to data portability: Receive certain personal data in a structured, commonly used and machine-readable format and, where technically feasible and legally applicable, have it transmitted to another controller.Right to object: Object to processing based on legitimate interests on grounds relating to your particular situation, subject to the GDPR. You have an absolute right to object to the processing of your personal data for direct marketing.Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.Rights concerning automated decisions: Where applicable, benefit from the protections governing decisions based solely on automated processing that produce legal or similarly significant effects.Right to complain: Lodge a complaint with a competent data-protection supervisory authority.These rights are not absolute in every circumstance. Applicable legal exceptions may apply.

How to exercise your rights

Email ideas@hi-snowflakedevs.click with the subject line “Privacy Request”.Please describe your request sufficiently for us to identify the relevant data and respond. We may request reasonable information to verify your identity where necessary to protect your privacy.We generally respond to valid GDPR requests within one month of receipt. Where legally permitted, the response period may be extended by up to two further months for complex or numerous requests. If an extension is necessary, we will inform you within the initial one-month period.Requests are generally handled free of charge. Applicable law permits fees or refusal in limited circumstances involving manifestly unfounded or excessive requests.

12. Right to Lodge a Complaint

If you believe that our processing of personal data infringes applicable data-protection law, you may contact us first so that we can investigate your concern.You also have the right to complain to the competent supervisory authority.In Romania, the national data-protection authority is:Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)Website: https://www.dataprotection.ro/You may also have the right to seek a judicial remedy or compensation where the relevant legal conditions are met.

13. Automated Processing and Profiling

Our services may use automated technical processes to support website security, spam detection, analytics, lead management, reporting or workflow automation.We do not represent that every such process constitutes profiling or automated decision-making under the GDPR.Where we introduce processing that involves profiling or decisions producing legal or similarly significant effects, we will provide any additional information and safeguards required by applicable law.We do not rely on a general statement in this policy as permission to carry out otherwise unlawful automated decision-making.

14. Cookie Policy

14.1 What are cookies?

Cookies are small files stored on your device by a website. Similar technologies can include local storage, tracking pixels, tags, scripts and other mechanisms for storing information on or accessing information from your device.Cookies may be first-party, meaning they are set by the website you visit, or third-party, meaning they are associated with another provider.They may be session-based or remain on your device for a defined period.

14.2 Why we use cookies and similar technologies

Depending on the website configuration and your choices, cookies or similar technologies may be used for the following purposes.Strictly necessary technologiesThese support essential website functions, security, navigation, user-requested services and other purposes that qualify for an applicable legal exemption.They do not require consent where the relevant legal conditions are satisfied.Preference and functional technologiesThese may remember settings or choices and support additional functionality. Consent will be obtained where required by applicable law.Analytics and performance technologiesWhere enabled, these may measure visitor activity, understand traffic sources, identify errors and improve website performance.Prior consent will be obtained where required.Advertising and marketing technologiesWhere enabled, these may measure advertising effectiveness, attribute conversions, support remarketing or facilitate personalised advertising.Prior consent will be obtained where required.

14.3 Technologies used by our website

Our website uses WordPress and Elementor, with supporting website tools and integrations. The website may also include WPForms, Google Site Kit, Rank Math SEO, embedded Facebook content and other components.The presence of a plugin or integration does not, by itself, mean that it places cookies or transmits personal data in every configuration.The following distinctions apply:

WordPress and Elementor: May use technical storage or cookies associated with site functionality, forms, administration or embedded components.
WPForms: Processes information submitted through enabled forms. Any additional storage or third-party processing depends on the configuration and integrations in use.
Google Site Kit: May connect the website to Google services. Whether Google Analytics, Google Ads or another service is active must be verified separately.
Rank Math SEO: Supports search-engine optimisation. Its presence alone does not establish that analytics or advertising cookies are being set.
Facebook embeds or integrations: Depending on the implementation, embedded content may transmit information to Meta or access device storage. Non-essential tracking must be appropriately controlled.
Other external services: Payment processors, analytics providers, advertising pixels, video embeds, CRM tools and automation services may process information when those integrations are actually enabled.

We will not describe a provider as actively tracking visitors unless the relevant implementation has been verified.

14.4 Cookie inventory and durations

Cookie names, providers, purposes, classifications and lifetimes can change with software updates and configuration changes.We therefore do not publish invented cookie names or expiry periods.A complete live cookie inventory should identify, for each detected technology:

Cookie or storage-item name.
Provider or domain.
Purpose.
Category.
Whether it is first-party or third-party.
Duration or expiry.
Whether consent is required.
The applicable provider privacy policy, where relevant.

The published inventory should be based on an actual scan of the live website, including its important pages and embedded components.

14.5 Cookie consent and your choices

Where consent is required, non-essential cookies and similar technologies must not be activated before you give valid consent.Our cookie-consent interface should allow you to:

Accept all optional cookie categories.
Reject all optional cookie categories.
Select categories individually where applicable.
Access more detailed information about the technologies used.
Change or withdraw your consent at any time.

Accepting and rejecting optional cookies should be presented in a clear and fair manner. Optional categories must not be preselected in a way that undermines valid consent.Consent choices should be recorded as necessary to demonstrate compliance and should be requested again when required by applicable law or a material change in processing.A link labelled “Cookie Settings” should remain available so that you can reopen the consent interface after your initial choice.

14.6 How to manage cookies through your browser

You can use your browser settings to view, delete or block cookies and manage certain forms of website storage.Blocking essential cookies may prevent some website functions from working correctly.Browser settings are an additional control and do not replace the website’s obligation to obtain consent where required.Deleting cookies from your browser may remove stored consent preferences, meaning that the consent interface may appear again on a later visit.

14.7 Do Not Track and other privacy signals

Browsers and devices may offer Do Not Track signals or other privacy preferences.There is no universal technical interpretation of every such signal across all websites and services. We will respect applicable legal requirements and any privacy signals that the website or relevant service is required or configured to honour.We do not claim to respond to every signal unless that functionality has been implemented and verified.

15. External Links and Embedded Content

Our website may link to external websites or display content provided by third parties, including social-media platforms.When you follow an external link or interact with embedded content, the relevant third party may collect information under its own privacy practices.Where embedded content is non-essential and requires prior consent under applicable law, it should be blocked or otherwise controlled until the necessary consent has been obtained.We are not responsible for the independent privacy practices of third-party websites. However, this does not remove our own obligations concerning third-party technologies integrated into our website.

16. Children’s Privacy

Our services are primarily intended for businesses, professionals, entrepreneurs and other individuals seeking digital services or products.We do not knowingly collect personal data from children in circumstances where such collection is unlawful.Where a service is offered directly to a child and applicable law requires parental authorisation or other safeguards, we will apply the relevant requirements.If you believe that a child has provided personal data to us unlawfully, please contact us so that we can assess the situation and take appropriate action.

17. Your Data When We Provide Services to Clients

Snowflake Devs may provide website development, hosting-related configuration, analytics, marketing, CRM integration, automation or other services to business clients.In some engagements, we may process personal data on behalf of a client. Where the GDPR applies, the client may act as the controller and Snowflake Devs may act as a processor for the relevant processing.In those cases, our responsibilities will be governed by the applicable agreement and data-processing terms, including Article 28 GDPR where required.In other engagements, Snowflake Devs may act as an independent controller for its own invoicing, account management, security or business administration activities.Our role depends on the actual purpose and circumstances of each processing activity.

18. Changes to This Policy

We may update this Privacy Policy and Cookie Policy to reflect changes in applicable law, our services, website technologies or data-processing practices.The revised version will display an updated effective date.Where required by law, we will provide additional notice or obtain renewed consent before implementing changes that require it.Your continued use of the website does not, by itself, constitute valid consent to non-essential cookies or other processing for which consent is required.

19. Contact Us

For privacy questions, data-access requests, deletion requests, objections, cookie-consent questions or other data-protection matters, contact:Snowflake Devs Website: https://hi-snowflakedevs.click/ Privacy email: ideas@hi-snowflakedevs.click Business correspondence address: 86 Sergent Ilie Petre, Romania, 077040Please include “Privacy Request” or “Cookie Request” in your email subject to help us direct your enquiry appropriately.